Appointment reminders
Reminder: your visit is tomorrow at 9:00 am. Reply C to confirm or R to reschedule.
C
The all-in-one SMS platform for health companies
Send campaigns and scheduled reminders to patients, clients and staff from your own number, answer every reply in a shared team inbox, and see what got clicked and answered.
- From $149 a month
- Unlimited users
- Signed BAA on every plan
Today's sendsSample health company, example data
- Sent
- 4,802
- Replies
- 617
- Opt-outs
- 3
Appointment remindersClinic team
860
910
Shift coverageStaffing desk
42
36
Refill readyPharmacy
540
380
Visit follow-upsHome health
310
244
Flu shot clinicCampaign
1,480
Shared inbox
Is it walk-in?
Yes, walk-ins 9 to 4 on Saturday.
R, can we do Friday?
On my way
Thank you, see you then
7:00 am
What texting looks like without a platform
A scheduler covers a call-off by texting caregivers from her own phone. The clinic sends reminders from Google Voice, and patients ignore a number they don't know.
When that person is out, replies sit unread. Nobody knows which texts worked or who consented, and the BAA costs extra or was never signed.
8:00 am
Texts health companies send from their own numbers
Run the texts your teams already send, from one account.
Refill ready
Your refill is ready for pickup at the Main St counter until 7 pm.
Can my husband pick it up?
Open shift coverage
Open shift Saturday, 7 am to 3 pm, Eastside. Reply YES to take it.
YES
Order and delivery updates
Your oxygen supplies ship today and arrive Thursday.
Can it come Friday instead?
Family updates
The garden concert is Saturday at 2 pm. Families are welcome.
We'll be there
Seasonal campaigns
Flu shots this Saturday, walk in 9 to 4. No appointment needed.
Can I bring my kids too?
9:30 am
Campaigns you can schedule, repeat and track
Personalize a text with fields from your contact list. Send it now, or schedule and repeat it on Growth and Scale. Each campaign reports what was delivered, clicked and replied.
Flu shot clinic, Saturday
2,140 contacts, sent Tuesday at 11:00 am
- Delivered2,118 99%
- Clicked the link412 19.5%
- Replied268 12.7%
- Opted out3 0.1%
Replies by hour after the send
AI summary Asks if a family member can pick up.
Your prescription is ready for pickup.
Can my husband pick it up?
AI draft, not sent
Yes, with a photo ID and your full name. We're open until 7.
Yes, with a photo ID and your full name. We're open until 7.
Sent by the pharmacy
AI summary Takes the Saturday shift, asks about supplies.
Open shift Sat 7 am to 3 pm. Reply YES to take it.
YES. Grab supplies first?
AI draft, not sent
It's yours. Supplies are at the home already.
It's yours. Supplies are at the home already.
Sent by the scheduler
AI summary Asks to bring two kids to brunch.
Family brunch is Sunday at 11 am.
Can we bring our two grandkids?
AI draft, not sent
Of course. We'll add two places at your table.
Of course. We'll add two places at your table.
Sent by the front office
11:00 am
One shared inbox, with AI drafts a person sends
Replies land in one inbox, and each conversation goes to the right teammate. AI sorts by priority, summarizes long threads and drafts a reply. A person sends every one.
Example conversations, made up for this demo12:30 pm
Automations for opt-in, after-hours replies and recurring sends
Keyword opt-in
Put a keyword like FLU on a flyer. Anyone who texts it to you joins your contacts with consent on record.
After-hours auto-replies
Texts that arrive after hours get an automatic reply and wait in the inbox for morning.
Scheduled and recurring sends
A weekday reminder at 2 pm or a monthly refill check, on Growth and Scale.
2:00 pm
A signed BAA, consent records and automatic STOP
Every plan includes a signed Business Associate Agreement at no extra charge. Each contact has a consent record, STOP replies opt out automatically, and quiet hours hold scheduled texts.
How we handle patient data- Signed BAA on every plan
- Consent record per contact
- Automatic STOP
- Quiet hours
3:15 pm
Who it's for
From one clinic to a multi-site group. Operations and marketing leads run it, and the teams who answer patients, families and staff use it all day.
- Practices and clinic groups
- Dental and specialty groups
- Pharmacies
- Labs and imaging centers
- Home health and hospice
- Senior living
- Telehealth
- Medical supply and DME
- Health staffing agencies
- Wellness and med spa brands
4:30 pm
What operations teams say after switching
18 minTo cover a same-day call-off
Call-offs used to mean an hour of calls before 7 am. Now one text reaches the weekend pool, and the shift is covered by my second coffee.
Tanya M.Scheduling coordinator, Home health agency, Columbus, OH
4 countersAnswering from one shared inbox
Each of our pharmacies used to text from its own app, and nobody could see the others' replies. Now four counters answer from one inbox, and the campaign report goes to the owners every month.
Luis G.Operations manager, Independent pharmacy group, San Antonio, TX
6 officesEach with its own number
Six offices meant six ways of texting, half on personal phones. Now each office has its own number, and I read summaries instead of long threads.
Rachel K.Director of operations, Multi-site dental group, Raleigh, NC
5:45 pm
Plans and prices for the whole account
One monthly price for every user and contact, with no setup fee. Growth fits teams sending recurring reminders from several numbers.
Starter
For a single site or team sending campaigns and one-to-one texts from one number.
$149 a month
Contact usGrowth
For teams that run recurring sends across several numbers, sites or departments.
$349 a month
Contact usScale
For multi-site organizations that need up to 10 numbers, admin roles and an audit log.
$799 a month
Contact usEnterprise
For organizations sending more than 25,000 texts a month or needing more than 10 numbers.
Usage based billed by volume
Contact us- Unlimited users and contacts
- No setup fee
- $0.04 per text over a fixed plan's allowance
- Cancel any month
6:30 pm
Questions operations teams ask
Do you sign a BAA?
Yes, on every plan, at no extra cost. Your own HIPAA program stays with you.
Does it connect to our EHR?
No. Contacts come in from a CSV export or by hand, so IT has nothing to integrate.
Can the AI send on its own?
No. A person on your team reads every draft and presses send.
Whose number do texts come from?
Your company's. Each number is registered with the carriers for business texting first, on the carriers' timeline.
7:00 pm
Pick a plan and talk to us
Tell us which plan fits and how many numbers you need. A person writes back, and once you start you can cancel any month.
Contact us